Privacy Policy
The Ageless (‘we’, ‘us’, ‘our’) operates a longevity platform that connects members with clinics, doctors, diagnostics, supplements, and programs. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Account information you provide when you register, request an invitation, or contact us — including your name, email, phone number, and any details you choose to share about your health goals.
Application and intake information you submit through forms on the platform, which may include lifestyle, medical history, and current medications.
Usage information collected automatically as you interact with the site — such as pages viewed, referring URL, device type, browser, and approximate location derived from your IP address.
Cookies and similar technologies used to keep you signed in, remember preferences, and measure how the platform is used.
How We Use Your Information
To operate and improve the platform, personalize your experience, and provide the doctors, clinics, diagnostics, and programs you request.
To communicate with you about your account, applications, appointments, product orders, and platform updates.
To secure the service, prevent fraud or abuse, and comply with legal obligations.
With your explicit consent, to share relevant information with the specific clinician, clinic, or program provider you have chosen to engage with.
Sharing of Information
We do not sell your personal information. We share information only with service providers who process it on our behalf (for example hosting, database, email, analytics, and payment providers), with clinicians or partners you request an introduction to, or when required by law.
Aggregated or de-identified information that cannot reasonably be used to identify you may be used or shared for research and product improvement.
Data Security & Retention
We use administrative, technical, and physical safeguards designed to protect your information. All traffic is encrypted in transit and databases are protected with row-level security policies.
We retain personal information for as long as your account is active or as needed to provide the service and to meet legal, accounting, or reporting requirements. You may request deletion of your account at any time.
Your Rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at privacy@theageless.com.
International Users
The Ageless is operated globally and information may be processed in countries other than the one in which you reside. Where required, we rely on appropriate safeguards for cross-border transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or by email. Continued use of the service after changes take effect constitutes acceptance of the updated policy.
Contact
Questions about this policy or our data practices? Email privacy@theageless.com.